How it works

Getting high quality designs without breaking the bank has never been easier. No hiring, no contracts, cancel any time

STEP 1

Create Your Design Request

Once you've become a member you'll get access to our design requests tool where you'll be able to submit as many job requests as you want.

What type of designs can I request?

You can request anything related to design. This includes UI work for websites and apps, Illustrations, social media graphics, icons and much more!

How many designs can I submit at once?

You can submit as many design requests as you want! We'll work on 1 request at a time. Once a request has been completed we'll immediately move on to the next task.

How long does a request take to complete?

You will be assigned a dedicated designer who will be working on your requests each business day. The turn around of a task depends on the complexity of the task, but on average this will be 1-2 business days.

Simpler tasks will be done within the day e.g. icons and social media graphics

STEP 2

Assigned an Experienced Designer


Once you've added your first job request we'll assign you an experienced designer. Your designer will complete your first request within 24 - 48 hrs. Submit as many revisions as you want until the design is perfect!

How long does a request take to complete?

You will be assigned a dedicated designer who will be working on your requests each business day. The turn around of a task depends on the complexity of the task, but on average this will be 1-2 business days.

Simpler tasks will be done within the day e.g. icons and social media graphics

How do I communicate with my Designer?

You'll be able to directly message your designer on the job request tool. You'll also have a dedicated account manager to help if any issues arise.

How long does a revision take?

We generally complete revisions within the same business day. However the longest you'll wait for a revision is 24 hours.

STEP 3

Complete & download

Download all the source files instantly. We keep all the files in one convenient location, no more emailing files.

Where can I download the source files

As soon as the design job is completed you'll be able to download all the source files within the job request tool

How can I get more info on the Unlimited service

You can schedule a call with us here

Our services

Illustrations

Icons

Social Media Graphics

Display Ads

Podcast Graphics

Thumbnail Images

T-shirt Graphics

Presentations

Email Banners

Stickers

Event Graphics

Ecommerce Graphics

Books and Ebook Covers

Newsletter

Business Reports

Photo Editing

Business Cards

Flyers

Posters

Merchandise

Everything in Basic

Landing pages

Website UI design

App UI design

Logos

Brand guides

Unlimited Brands

Start Free Trial

Our work

See our work

Membership benefits

Unlimited design requests

Submit and queue up as many design requests as you want on our platform.

Unlimited revisions

Not happy yet with your design? Submit as many revisions as you want until it's perfect!

Fast turnaround

Get your designs back between 24 - 48 hours.

Human support

Dedicated account manager to ensure you have a great experience

Team collaboration

Get more done together. Invite as many team members as you want.

Ownership of files

Have 100% ownership of all original source files created for your project.

Start Free Trial

Frequently Asked Questions

What does unlimited requests and revisions mean?

With all of our subscription-based plans, you can submit as many requests as you would like. If we don’t get it right the first time, we do unlimited revisions until you like the final result. Each design will take between 24-48 hours to complete depending on the complexity of the job.

Once we've completed the job we'll immediately begin working on the next design request in the queue.

What is included in the basic plan

With the Basic plan, you'll get a professional designer who will work on all your design requests. This includes any design work such as:

- Illustrations
- Social Media Graphics
- Business Cards
- Presentations
- Email Banners
- Blog Banners
- Flyers, Posters, Banners
- Podcast Graphics
- Event Graphics
- Ecommerce Graphics
- T-shirt Graphics
- Books and Ebook Covers
- Thumbnail Images
- Newsletter
- and much more!

The basic plan however does not include UI and Logo design. In addition you are limited to 1 brand.

What do I get in the Premium plan

With the Premium plan, you'll get a professional designer who will work on ANY design requests. This includes everything from the basic plan and the following:

- UI designs
- Logo designs
- Unlimited number of brands

This page will explain more on the services we offer

What is the turnaround time

You will be assigned a dedicated designer who will be working on your requests each business day. The turn around of a task depends on the complexity of the task, but on average this will be 1-2 business days.

Simpler tasks will be done within the day e.g. icons

Can I cancel any time?

You'll be able to cancel your membership any time. Simply tell your account manager or email us at andy@pixeltrue.com

Will I get a personal designer?

We'll assign you your personal designer best suited to work on your design requests. Your designer will continue to work on any future requests made by you.

In the case where you're not happy with your designer, reach out to us and we'll find another designer that is suited to your job.

Am I locked into a membership

Not at all, you are enrolled on a month to month membership and can cancel anytime – hassle free.

I didn't use my account this month can I get a refund?

We only offer refunds during the initial trial period and under certain situations. Unfortunately we can’t refund due to inactivity.